BREAKING NEWS – Sellers able to report Buyers for Fraud & Abuse
As a seller, whenever I attempt to leave feedback today I am given two options — one to leave positive and one to leave feedback later.
There is also a link to report a problem with the buyer. The link takes me to a page with the following information:
We’ll investigate the problem and try to resolve it for you.
To continue, please choose one of the options below.
Unpaid Item
You didn’t receive payment for an item you sold on eBay. Learn more
Feedback Extortion
The buyer is threatening to leave negative or neutral Feedback for you unless you provide goods or services not included in your original listing. Learn more
Feedback Abuse
The buyer included your name or phone number in a Feedback comment or is bidding on your item solely to leave you negative Feedback. Learn more
Unwelcome and Malicious Buying
The buyer does not meet the terms you’ve outlined in your listing and is not permitted to bid on or buy the item. Learn more
Customs Fraud
The buyer is requesting you to provide false information on a customs declaration form. Learn more
Report Another Problem
Get help with other eBay transaction problems or safety concerns.
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[...] The following WordPress blog post describes eBay’s new ‘report a problem with the buyer’ page. The optimist in me [...]
Fixing eBay Feedback « The End User Rant
May 19, 2008