BREAKING NEWS – Sellers able to report Buyers for Fraud & Abuse
As a seller, whenever I attempt to leave feedback today I am given two options — one to leave positive and one to leave feedback later.
There is also a link to report a problem with the buyer. The link takes me to a page with the following information:
We’ll investigate the problem and try to resolve it for you.
To continue, please choose one of the options below.
Unpaid Item
You didn’t receive payment for an item you sold on eBay. Learn more
Feedback Extortion
The buyer is threatening to leave negative or neutral Feedback for you unless you provide goods or services not included in your original listing. Learn more
Feedback Abuse
The buyer included your name or phone number in a Feedback comment or is bidding on your item solely to leave you negative Feedback. Learn more
Unwelcome and Malicious Buying
The buyer does not meet the terms you’ve outlined in your listing and is not permitted to bid on or buy the item. Learn more
Customs Fraud
The buyer is requesting you to provide false information on a customs declaration form. Learn more
Report Another Problem
Get help with other eBay transaction problems or safety concerns.
URL:
http://pages.ebay.com/help/sell/report_problem.html
[...] The following WordPress blog post describes eBay’s new ‘report a problem with the buyer’ page. The optimist in me [...]
Fixing eBay Feedback « The End User Rant
May 19, 2008
I am so sick and tired of ebays policy that the buyer can do no wrong and when the buyer is wrong the seller cant let anyone know about it. I had a buyer [ID name edited] Give me a neutral because she claimed the shipping box had a smell. She also dinged all my stars. She bought a NEW glass ornament with no smell, She received it 4 days after she paid in the same mint condition as advertised. She also received FREE SHIPPING and dinged ALL my stars. She NEVER contacted me to let me know she wasn’t happy. Three weeks later she did that to my feedback with no communication. How can this be fair? ( [ID edited] also known as [personal name edited], owns and operates [biz name edited]. [phone # and email address edited] What is worse about this buyer is she is a business owner herself and was totally unfair with another business owner. When I tried to contact her to ask why she did this to me, she was the person that didn’t want to act like an adult and be fair. She is rude, nasty, selfish and inconsiderate. I would never recommend business with her.
infinity
February 2, 2010